Anderston Medical Centre

Anderston Medical Centre is situated on Argyle Street opposite Cranstonhill Police Station at 938 Argyle Street, Glasgow, G3 8YJ. The Medical Centre has suitable access and facilities for patients with a disability and has recently underwent an extensive upgrade programme. Telephone 0141 221 5656.

Our catchment area is G3. Please let us know if you move house as soon as possible as you may be living outside our area of cover and we will be unable to visit you at home.

If you move to a temporary address outwith our catchment area, we would suggest that you register with another GP temporarily, as we will be unable to provide medical services for you if required.

Opening hours and surgery times

Surgery Times

Monday – Friday : 9.15am – 12.00noon / Mon, Wed, Thur, Fri : 2.00pm – 5.00pm. There is no surgery on Tuesday afternoons and Saturdays.

Opening Hours

The Surgery is open between 8.45am – 12.45pm & 2.00pm – 6.00pm. Half Day Tuesday.

Patients are asked to telephone after 10am to order prescriptions and after 2pm for results.

Consultations

Routine appointments are available every Monday to Friday. Patients should phone at 8.45am on the day they wish to be seen for a routine appointment.

Advanced appointments and telephone consultations with a doctor or nurse are available daily. The surgery is open continuously from 8.00am-6.00pm for telephone calls and face-to-face access, except Tuesday afternoons when it closes at 1.00pm.

The GPs consult between 9.15am and 12.00pm and 2.00pm and 5.00pm. Late evening appointments are available on request.

Registration

In order to register with the Practice you will be asked to complete a Registration Form. We will ask for medical history information and your regular medication. You will then be given a registration medical appointment with a member of the team.

All patients are asked to provide photographic identification together with proof of address i.e. passport, driving license as well as a utility bill.

Further documentation may be required for new citizens to the UK such as visa/permits, marriage/birth certificates, passport, pension documentation, proof of residence, student id/letter from education facility, European Health Insurance Card (EHIC). Documentation from Job Centre Plus or the Department of Work and Pensions (DWP) or a letter from the home office.

Should you need advice on previous registration, you should contact Greater Glasgow Primary Care Trust by telephone on 0141 300 1300 or in writing to Practitioner Services, Clifton House, Clifton Place, Glasgow, G3 7LD.

Home visits

If possible please try to telephone before 10.00am. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Out of hours cover

Between 6.00pm and 8.00am Mon-Fri, and 6.00pm Fri – 8.00am Mon, the surgery is closed.

In order to obtain medical advice at these times, please telephone: 111 or visit nhsinform.scot

On Tuesday afternoons 12.00pm – 6.00pm please telephone 0141 201 5580.

Emergency Care Information Scheme

The GP or Nurse is now able to look up your emergency care information from your GP record. This information consists of: Any known Allergies and Current Medication. If you do not wish this information to be available please inform the practice. Please remember this may deny you an improvement in your medical care.

Transport to and from the centre is available if you cannot arrange this yourself. Out of hours cover is now the responsibility of GGNHSB.

Prescriptions

It helps greatly with practice administration, if all your prescription requests are made at least 24 hours before needed. Please let us know if you have discontinued any drugs on your repeat prescription list.

Repeat Prescriptions

Repeat prescriptions can be ordered by email. Please email: ggc.gp43218clinical@nhs.scot with your repeat prescription request including your full name and date of birth – stating which practice you are registered with.

Patients who are incapacitated or living far from the surgery, may if they wish, send a stamped addressed envelope with their request and it will be returned to them. Please allow at least 4-5 days for its return.

Prescription requests 9.00am to 5.00pm. Prescriptions will be available for collection after 4pm the following day.

Repeat prescriptions will not be issued during consultation with the Doctor.

Pharmacy Uplift

Patients who wish a pharmacy to collect their prescriptions must arrange this with the pharmacy themselves and then inform the practice accordingly.

We would like to make you aware that all GP Practices are allocated a prescribing budget each year. Last year our practice was £60,000 over budget. We would therefore ask you to inform us of any repeat items you no longer take and only order items required.

Results

It is your responsibility to contact the surgery for the results of x-ray, urine or blood tests etc. carried out. Please telephone after 2pm to enquire about test results.

Do not assume the result is normal if you have not been contacted.

Practice staff

Practice Manager: Lorna O’Brien

Assistant Practice Manager: Sarah Spence

Receptionists: Mandie McDonald, Emma Skinner, Janice Irvine & Mandy Murray.

Practice Nurses:  Shona Watson, RGN, BSC (Hon)

Health Visitors: Katrina Mackay & Nina Cowan

District Nurses: Jacqui Myrlea & Lynne Quinn

Practice Nurses

The practice Nurses are responsible for:

The nurses can also offer advice on weight management, diet and many other health related issues including smoking cessation. Please telephone and make an appointment. For advice over the telephone please telephone 0141 221 5656.

Health Visitors

Health Visitors offer health advice and support mainly to families with young children. This includes help with parenting and behaviour management and also support to women with Post Natal depression.

The Health Visitor sees children for development checks. At other times the Health Visitor is available for home visits as necessary. Please telephone 0141 201 5500 and select option 1.

District Nurses

The district nursing team carry out all aspects of nursing care for the patient at home as well as providing a leg ulcer clinic within the Health Centre. Please telephone them on 0141 201 5500 and select option 1.

Surgery guidelines

In order to operate as efficiently as possible, please read and observe the following guidelines.