Anderston Medical Centre
Anderston Medical Centre is situated on Argyle Street opposite Cranstonhill Police Station. The Medical Centre has suitable access and facilities for patients with a disability and has recently underwent an extensive upgrade programme. Telephone 0141 221 5656.
Our catchment area is G3. Please let us know if you move house as soon as possible as you may be living outside our area of cover and we will be unable to visit you at home.
If you move to a temporary address outwith our catchment area, we would suggest that you register with another GP temporarily, as we will be unable to provide medical services for you if required.
Opening hours and surgery times
Anderston Medical Centre
Monday – Friday : 8.45am to 10.45am and 4.15pm to 5.45pm. There is no surgery on Tuesday afternoons and Saturdays.
The Surgery is open between 8.45am – 12.45pm & 2.00pm – 6.00pm. Half Day Tuesday.
During this time telephone calls and ordering of prescriptions can be made.
Unfortunately, we are no longer able to offer an open access surgery and therefore will be moving to an on-the-day appointment system. Patients will be required to phone between 8.45am and 12noon to book an on-the-day appointment.
If you only require a prescription please ask at reception as it is not necessary to see a doctor.
In order to register with the Practice you will be asked to complete a Registration Form. We will ask for medical history information and your regular medication. You will then be given a registration medical appointment with the Practice Nurse.
All patients are asked to provide photographic identification together with proof of address i.e. passport, driving license or matriculation card as well as utility bill & birth/marriage certificate.
Further documentation may be required for new citizens to the UK such as visa/permits, marriage/birth certificates, passport, pension documentation, proof of residence, student id/letter from education facility, European Health Insurance Card (EHIC). Documentation from Job Centre Plus or the Department of Work and Pensions (DWP) or a letter from the home office.
Should you need advice on previous registration, you should contact Greater Glasgow Primary Care Trust by telephone on 0141 300 1300 or in writing to Practitioner Services, Clifton House, Clifton Place, Glasgow, G3 7LD.
If possible please try to telephone before 10.00am. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Out of hours cover
Between 6.00pm and 8.00am Mon-Fri, and 6.00pm Fri – 8.00am Mon, the surgery is closed.
In order to obtain medical advice at these times, please telephone: 08454 242424.
On Tuesday afternoons 12.00pm – 6.00pm please telephone 0141 201 5580.
Emergency Care Information Scheme
The GP or Nurse is now able to look up your emergency care information from your GP record. This information consists of: Any known Allergies and Current Medication. If you do not wish this information to be available please inform the practice. Please remember this may deny you an improvement in your medical care.
Transport to and from the centre is available if you cannot arrange this yourself. Out of hours cover is now the responsibility of GGNHSB. Further advice and information can also be obtained from NHS 24 telephone: 08454 242424 or visit www.nhs24.com
It helps greatly with practice administration, if all your prescription requests are made at least 24 hours before needed. Please let us know if you have discontinued any drugs on your repeat prescription list.
Repeat prescriptions can be ordered by email. Please email: firstname.lastname@example.org with your repeat prescription request including your full name and date of birth – stating which practice you are registered with.
Patients who are incapacitated or living far from the surgery, may if they wish, send a stamped addressed envelope with their request and it will be returned to them. Please allow at least 4-5 days for its return.
Prescription requests 9.00am to 5.00pm. Prescriptions will be available for collection after 4pm the following day.
Repeat prescriptions will not be issued during consultation with the Doctor.
Patients who wish a pharmacy to collect their prescriptions must arrange this with the pharmacy themselves and then inform the practice accordingly.
We would like to make you aware that all GP Practices are allocated a prescribing budget each year. Last year our practice was £60,000 over budget. We would therefore ask you to inform us of any repeat items you no longer take and only order items required.
It is your responsibility to contact the surgery for the results of x-ray, urine or blood tests etc. carried out.
Do not assume the result is normal if you have not been contacted.
Practice Manager: Lorna O’Brien
Assistant Practice Manager: Sarah Spence
Receptionists: Mandie McDonald, Conor Loughrey & Emma Skinner.
Practice Nurses: Shona Watson, RGN, BSC (Hon) and Christine Ferguson, RGN, SCM, PN
Health Visitors: Katrina Mackay & Jacqui Maclean
District Nurses: Jacqui Myrlea & Ami Ingles
The practice Nurses are responsible for:
- well man/women & contraceptive advice
- blood pressure
- heart disease
The nurses can also offer advice on weight management, diet and many other health related issues including smoking cessation. Please telephone and make an appointment. For advice over the telephone please telephone 0141 221 5656.
Health Visitors offer health advice and support mainly to families with young children. This includes help with parenting and behaviour management and also support to women with Post Natal depression.
The Health Visitor sees children for development checks and immunisation at the GP surgery mornings by appointment. At other times the Health Visitor is available for home visits as necessary. Please telephone 0141 201 5500.
The district nursing team carry out all aspects of nursing care for the patient at home as well as providing a leg ulcer clinic within the Health Centre. Please telephone them on 0141 201 5500.
In order to operate as efficiently as possible, please read and observe the following guidelines.
- Do not ask the Doctor for a repeat prescription. Repeat prescriptions are issued at the Reception Desk Only. (In most cases within 12 hours).
- Requests for a prescription only or a change of prescription could be dealt with by the receptionist.
- Claim forms, passports, driving license should be left a reception and collected 2-3 days later.
- Blood tests, dressings, ear syringing are done by the nurses.
- Please contact the receptionist for your investigation results. It is your responsibility.
- Violence or extreme rudeness to any member of staff will not be tolerated and will result in removal from our medical list.
- Anyone under the influence of drugs or alcohol will not be seen that day.
- Please inform us if you change your telephone number. We may need to contact you urgently.
- It is extremely important to inform us if you change address. We may be unable to provide medical care or you could be withdrawn from the practice list.